Important Notice: Virtual visits are not for emergency care. If you or a loved one is suffering from a life-threatening condition, you should go to a hospital emergency room or call 911
Schedule a Virtual Visit with your Maimonides Doctor
Connect with a Maimonides provider from the comfort of your home with Maimonides Scheduled Virtual Visits. Registration is easy and will allow you to schedule your visit when it’s convenient for you.
After you schedule your virtual visit, you will receive an email from MaimoCare with the link and information needed for your virtual visit. If you need to reschedule or don’t receive an email, please call your provider’s office.
Virtual visits are covered by insurance, and typically billed at the same rate as in-person visits for the same service. However, during the COVID-19 emergency, many insurers are waiving out-of-pocket costs for virtual visits. Please contact your Maimonides provider’s office for more information. Contact your insurer to confirm your specific coverage before your virtual visit.
Get started with MaimoCare
It only takes 1 minute to register for MaimoCare on your mobile device or desktop. Access to Virtual Care is only available through the mobile or desktop apps. Follow the instructions below to get started.
Download and Sign Up with the MaimoCare App
- Go to the Google Play or Apple app store to download our app.
- Open the MaimoCare app and click Sign Up.
- Create your account with your email address and set your password to get started!
Sign Up for MaimoCare on a Computer
- Go to https://maimocare.org
Tip: Opening MaimoCare in Google Chrome will offer the best experience.
- Follow the on-screen instructions to create your MaimoCare account, set your password, and configure your security options
For assistance with logging in or other questions about the app, contact our support line at (718) 283-2244.
Prepare for your virtual visit
Use our Patient Quick Start Guide to review the steps to sign up for MaimoCare and start a virtual visit on your phone, tablet, or computer. You’ll also find tips to help you prepare for a successful virtual visit.
Virtual Visit FAQs
Do you offer foreign language support?
Maimonides serves a diverse community, and if needed, an interpretation service can be connected to your virtual visit to offer foreign language support. Please discuss any needs for interpretation services when you schedule your virtual visit.
What is the cost of a virtual visit?
Scheduled virtual visits are generally billed at the same rate as an in-person visit for the same service. However, during the COVID-19 emergency, many insurers are waiving out-of-pocket costs for virtual visits to encourage patients to stay safe and take advantage of available telehealth options. Please contact your Maimonides provider’s office for more information.
How do I connect for my visit?
Launch the MaimoCare app on your mobile device or visit https://maimocare.org on your desktop to log in and begin your visit.
Will my insurance cover the virtual care visit?
For scheduled virtual visits, contact your insurer to confirm your specific coverage prior to your virtual visit.