Important Notice: Virtual visits are not for emergency care. If you or a loved one is suffering from a life-threatening condition, you should go to a hospital emergency room or call 911

Schedule a Virtual Visit with your Maimonides Doctor

Connect with a Maimonides provider from the comfort of your home with Maimonides Scheduled Virtual Visits. Registration is easy and will allow you to schedule your visit when it’s convenient for you.

After you schedule your virtual visit, you will receive an email from MaimoCare with the link and information needed for your virtual visit. If you need to reschedule or don’t receive an email, please call your provider’s office.

Virtual visits are covered by insurance, and typically billed at the same rate as in-person visits for the same service. However, during the COVID-19 emergency, many insurers are waiving out-of-pocket costs for virtual visits. Please contact your Maimonides provider’s office for more information. Contact your insurer to confirm your specific coverage before your virtual visit.

Get started with MaimoCare

It only takes 1 minute to register for MaimoCare on your mobile device or desktop. Access to Virtual Care is only available through the mobile or desktop apps. Follow the instructions below to get started.

Download and Sign Up with the MaimoCare App

  1. Go to the Google Play or Apple app store to download our app.
  2. Open the MaimoCare app and click Sign Up.
  3. Create your account with your email address and set your password to get started!

Sign Up for MaimoCare on a Computer

  1. Go to https://maimocare.org
    Tip: Opening MaimoCare in Google Chrome will offer the best experience.
  2. Follow the on-screen instructions to create your MaimoCare account, set your password, and configure your security options

For assistance with logging in or other questions about the app, contact our support line at (718) 283-2244.

Are you an existing Maimonides patient and interested in virtual care? Maimonides is now offering our patients access to scheduled virtual visits with their Maimonides providers.

Prepare for your virtual visit

Use our Patient Quick Start Guide to review the steps to sign up for MaimoCare and start a virtual visit on your phone, tablet, or computer. You’ll also find tips to help you prepare for a successful virtual visit.

Read our Quick Start guide in Spanish (Español).

Read our Quick Start guide in Arabic (عربى).

Read our Quick Start guide in Bengali (বাংলা)

Read our Quick Start guide in Chinese (中文).

Read our Quick Start guide in Haitian Creole (Kreyòl ayisyen)

Read our Quick Start guide in Hebrew

Read our Quick Start guide in Polish

Read our Quick Start guide in Russian (русский).

Read our Quick Start guide in Urdu (اُردُو)

Read our Quick Start guide in Uzbek

Virtual Visit FAQs

Do you offer foreign language support?

Maimonides serves a diverse community, and if needed, an interpretation service can be connected to your virtual visit to offer foreign language support. Please discuss any needs for interpretation services when you schedule your virtual visit.

What is the cost of a virtual visit?

Scheduled virtual visits are generally billed at the same rate as an in-person visit for the same service. However, during the COVID-19 emergency, many insurers are waiving out-of-pocket costs for virtual visits to encourage patients to stay safe and take advantage of available telehealth options. Please contact your Maimonides provider’s office for more information.

How do I connect for my visit?

Launch the MaimoCare app on your mobile device or visit https://maimocare.org on your desktop to log in and begin your visit.

Will my insurance cover the virtual care visit?

For scheduled virtual visits, contact your insurer to confirm your specific coverage prior to your virtual visit.