One Call Patient Transfer Center

The Maimonides 1-Call Patient Transfer Center is available 24 hours, 7 days per week, to connect physicians and physician offices with our team. Registered nurses (RNs) connect you with the right specialists and can arrange transfer services from a doctor’s office to our hospital, and from hospital to hospital. This dedicated hotline supports all medical specialties.

• Call Center staffed by RNs to connect you to specialists 24/7 
• Call: (718) 283-7000
• Fax: (718) 635-7008
• Doctors’ offices to hospital
• Hospital to hospital
• We’ll find the specialist⏤all services lines
• We’ll find a bed for your patient
• We’ll send transportation to bring your patient to Maimonides

Also the Contact Center collaborates seamlessly with the ER, facilitating communication between patients’ families, external physicians, and internal staff. Contact us at 718-283-7444 or extension 7222.

Patient Concerns and Complaints

Maimonides is dedicated to providing quality health care to patients of all faiths and backgrounds. If you have a concern regarding the care received, we encourage you to report it to your attending physician, or you may contact our Patient Relations Department on (718) 283-7212.

If your concerns are not addressed to your satisfaction you may report a complaint to:

New York State Department of Health
Centralized Hospital Intake Program
Bureau of Hospital and Primary Care Services
Mailstop/CA/DCS
Empire State Plaza
Albany NY 12237
800-804-5447
Email: hospinfo@health.state.ny.us

The Office of Quality Monitoring of the Joint Commission on Accreditation of Healthcare Organizations
One Renaissance Blvd.
Oakbrook Terrace, IL 60181
Fax: (630) 792-5636
Email: complaint@jcaho.org

For Press Inquiries

Monday – Friday
9:00am – 5:00pm
(718) 283-8200

Email: MediaInquiries@maimonidesmed.org