Welcome to Maimonides
Since 1911, Maimonides has been meeting the broad range of healthcare needs of Brooklyn’s diverse communities, including Borough Park, Bensonhurst, Bay Ridge, Dyker Heights, Brighton Beach, and Sunset Park. Quality healthcare starts with excellent communication, which is why we recruit physicians, nurses, and clerical staff who represent the many linguistic and cultural traditions in the communities we serve.
Maimonides is a smoke-free, tobacco-free facility. Use of smoking tobacco and all other tobacco products is prohibited on any Maimonides property.
Maimonides Medical Center is committed to providing all patients full and equal visiting privileges consistent with patients’ preferences designed to enhance the quality of visits, promote patients’ comfort and well-being, respect their privacy, and increase their safety. Visitation may not be restricted, limited, or otherwise denied on the basis of age, race, ethnicity, national origin, culture, language, religion, sex, gender identity, sexual orientation, or physical or mental disability.
This applies to all MMC employees, medical staff, volunteers, students, contractors and other persons performing work for or at MMC.
- The Patient Access (Admitting) Office, during the admitting procedure, will inform each patient of his or her rights in writing by issuing a brochure to the patient and/or family which contains the visiting guidelines.
- Medical Center Clinical Staff are responsible for informing patients, patient’s families, and visitors of the visiting guidelines while the patient is hospitalized.
- Nursing Leadership is responsible for making decisions regarding visiting for specific individual patient needs.
- A Nursing Supervisor and/or Patient Representative can be contacted for further assistance when needed.
ALL visitors are required to adhere to the postings at points of entry prohibiting visiting when the visitor exhibits ANY of the SYMPTOMS listed on the signs (appendix attached). Any visitor exhibiting any of those SYMPTOMS can be denied visitation privileges.
Visitation will also be limited to TWO visitors at a time at bedside for admitted patients during Regular visiting hours.
This rule of two visitors does NOT apply to those visitors, or support persons, accompanying patients in the Emergency Department, for Same Day Procedures, Physician Offices, or other Outpatient locations. Visitors will be limited to one per patient in those areas.
General Visitation for Inpatient Units: Adult Medicine, Cardiology, Surgery and Critical Care Inpatients
- Up to TWO visitors, per patient, will be permitted at a time at bedside during Regular visiting hours.
- Regular visiting hours are as follows:
- Sunday through Friday: 9am – 9pm*
- Saturday: 9am – 10pm*
- ONE visitor, per patient, will be permitted at bedside during the hours of 9pm – 9am* and 10pm – 9am* Saturday evening into Sunday.
*These hours may be subject to change.
Visitation Labor & Delivery/Mother-Baby Units
Two designated support persons including a doula if requested may accompany a pregnant patient throughout labor, delivery, and the postpartum period, including the Recovery Room, until discharged to home. In the Mother-Baby unit, one visitor will be accommodated whenever possible during the hours of 9pm-9am.
- Two parents, designated support persons or surrogates will be permitted access to the patient at all times, and these individuals may rotate. Extended overnight stay (9pm-9am) is permitted for ONE adult.
- Visitors age 12 + will be permitted access to the patient from 9am-9pm daily when accompanied by an adult.
Visitation for the Neonatal ICU (NICU)
- Two designated parents or surrogate (when applicable) are permitted to visit at a time.
- Visiting is permitted 24 hours a day.
- Two family members and/or legal representatives may be permitted at the bedside of any patient who is actively dying, or whose death is anticipated within less than 24 hours.
- The patient or the family/caregiver may designate up to two support people.
- In the event the patient is the parent of a minor child, one adult family member and one child may be permitted at the patient beside.
Visitation of Support Person Due to Medical Necessity for Essential Care of Patient
- One support person for patients for whom a support person has been determined to be essential to the care of the patient (medically necessary) including patients with intellectual and/or developmental disabilities (I/DD), and patients with cognitive impairments including dementia, may be designated to remain with them through their hospitalization.
- The Medical Center retains the discretion to determine clinically whether a support person is essential to the patient’s care, and will base this determination on whether the presence of the support person is medically necessary.
- An additional visitor may also be with the patient, but only during the hospital-designated visiting hours.
Visitation at Discharge
- TWO visitors may pick up discharged patients.
General Visitation for Adult Emergency Department Patients
- One visitor will be permitted at bedside, with additional visitors allowed at the discretion and with approval of the patient’s medical team.
- ED visitation is available 24 hours/day.
- Visitors will be provided with, and must wear appropriate PPE when directed.
- All visitors must consent to symptom and temperature checks when appropriate.
- All visitors will be issued a visitor pass. The pass must be displayed at all times and must be presented if asked for by staff.
Support Person for Patients Undergoing a Same Day Procedure
- Patients undergoing same-day procedures may be accompanied to the facility by TWO companions and they may remain with the patient through the initial intake. During the procedure, the companions may wait in the designated Surgical Visitors Waiting Area until the patient is discharged, unless allowed by the Medical Center due to the patient’s status or condition.
Additional Visiting Guidelines
The visitation standards set forth above are subject to the following:
- When appropriate, visitors will be provided with, and wear appropriate personal protective equipment (PPE) when directed to by staff. This includes wearing a mask that covers the mouth and nose at ALL times in all areas of the Medical Center REGARDLESS of Vaccine Status. Failure to comply with PPE requirements may result in removal from the Medical Center and future visitation privileges may be restricted.
- All visitors must consent to symptom and temperature checks when necessary.
- Any person visiting an admitted patient or visiting in the Emergency Department will be issued a visitor pass. Photo identification will be requested. The visitor pass must be displayed at all times and must be presented if asked for by staff. Visitors must return pass to the Security Desk in the lobby before exiting.
- Visitors may not be present during procedures and recovery room except for pediatrics, childbirth, and patients with an intellectual, developmental, or other cognitive disability.
- Except for end-of-life situations in which the patient is the parent of a minor child, children under the age of 13 are prohibited from visitation.
- The Medical Center reserves the right to ask any visitor to leave if they interfere with the clinical care of the patient or other patients.
- Designated Medical Center staff may impose limitations on the presence of visitors based on clinical or operational grounds, these decisions will be communicated and disclosed to the patient.
- All visitors must practice scrupulous hand hygiene.
- Visitors must remain in the patient’s room for the duration of the visit except for entering and exiting the hospital. Visitors who fail to adhere to this protocol will be asked to leave the Medical Center immediately (NO exceptions) and future visitation within the Medical Center may be restricted.
- Limitations may be imposed to visitation in situations where:
- Patient requests the limitations or restrictions.
- Need for patient confidentiality or privacy.
- Infection control issues exist.
- To respect the rights and care needs of other patients.
- If patient is undergoing a care intervention, therapy or procedure that the treating professional believes it is in the patient’s best interest to limit visitation while such care is being rendered. Every effort will be made to accommodate the needs or requests of patients for one visitor be allowed to remain in the area to provide support and comfort.
- Visitors are engaged in disruptive, threatening or violent behavior.
- There is an existing court order restricting contact.
- The healthcare professional may limit the visitation based on clinically reasonable considerations.
- The facility may limit the number of individuals visiting a patient based upon space, patient condition or rights of other patients.
- Patients who are under arrest and or are in the custody of law enforcement agency.
- Visitors who wish to file a patient complaint regarding this policy, or want further information including a copy of the New York State Department of Health’s guidance, can contact the Patient Relations Department at 718-283-7212.
The Chief Nursing Officer, the Assistant Vice President of Operations and the Senior Vice President of Operations will be responsible for ensuring the compliance this policy.
Directions and parking
Maimonides is located in Borough Park and is easily accessible by car.
Take the Franklin Delano Roosevelt Drive (FDR) or Westside Highway southbound. Take the Brooklyn Battery Tunnel or Brooklyn Bridge onto Route 278 West (Brooklyn Queens Expressway (BQE)/Gowanus Expressway) to 39th Street Exit. Make a U-turn at the light on 39th Street. Continue on 39th Street past 9th Avenue then bear right onto New Utrecht Avenue. Take the next right on Tenth Avenue and continue straight. Maimonides is at 48th Street and Tenth Avenue (4802 Tenth Avenue).
From Long Island
Take the Belt Parkway West to 14th Avenue-Bay 8th Street Exit. Follow the service road to the first light. Make a left onto Cropsey Avenue, then a right onto 14th Avenue. Make a left onto 49th Street, then a right onto Tenth Avenue.
From New Jersey via Staten Island
Take Goethals, Outerbridge, or Bayonne Bridge to Staten Island. Follow Staten Island Expressway East over the Verrazano-Narrows Bridge to Fort Hamilton Parkway Exit. Continue on Fort Hamilton Parkway, make a left onto 49th Street, then a right onto Tenth Avenue.
Take the B11 bus to the Tenth Avenue and 49th street stop.
Take the Subway D train to Fort Hamilton Parkway stop (at 45th Street), walk south on Fort Hamilton Parkway to 48th Street; turn right 1 block on to Tenth Avenue.
Our main parking garage is located on Tenth Avenue between 47th and 48th Streets for self-parking. We also offer valet parking Monday through Friday, 7 a.m. to 6 p.m. for $15. Look for uniformed attendants stationed at the corner of Tenth Avenue and 48th Street. If you have questions about our valet service, please call (718) 283-8530.
FollowMyHealth® Patient Portal
Manage your personal health information anywhere, anytime. With the FollowMyHealth® Patient Portal, you can access your personal medical records—from Maimonides and other medical providers. You may do the same for your children who are younger than 12 and for adult family members with impaired decision-making abilities.
In addition to controlling your health care, the portal allows you to:
- Access your account from a mobile device: Apple iTunes Store OR Google Play Store
- Check your laboratory results
- Request an appointment
- Request prescription refills
- Securely message your doctor
- View your recent medical care information
Help your community by donating blood