Important Notice: video visits are not for emergency care. If you or a loved one is suffering from a life-threatening condition, you should go to a hospital emergency room or call 911

Schedule a Video Visit with your Maimonides Doctor

Connect with a Maimonides provider from the comfort of your home with Maimonides Scheduled Video Visits. Registration is easy and will allow you to schedule your visit when it’s convenient for you.

After you schedule your video visit, you will receive an email from MaimoCare with the link and information needed for your video visit. If you need to reschedule or don’t receive an email, please call your provider’s office.

Video visits are covered by insurance, and typically billed at the same rate as in-person visits for the same service. However, during the COVID-19 emergency, many insurers are waiving out-of-pocket costs for video visits. Please contact your Maimonides provider’s office for more information. Contact your insurer to confirm your specific coverage before your video visit.

Get started with MaimoCare

It only takes 1 minute to register for MaimoCare on your mobile device or desktop. Access to Virtual Care is only available through the mobile or desktop apps. Follow the instructions below to get started.

Download and Sign Up with the MaimoCare App

1. Go to the Google Play or Apple app store to download our app.
2. Open the MaimoCare app and click Sign Up.
3. Create your account with your email address and set your password to get started!

Sign Up for MaimoCare on a Computer

1. Go to https://maimocare.org
   Tip: Opening MaimoCare in Google Chrome will offer the best experience.
2. Follow the on-screen instructions to create your MaimoCare account, set your password, and configure your security options

For assistance with logging in or other questions about the app, contact our support line at (718) 283-2244.

Are you an existing Maimonides patient and interested in virtual care? Maimonides is now offering our patients access to scheduled video visits with their Maimonides providers.

Prepare for your video visit

Use our Patient Quick Start Guide to review the steps to sign up for MaimoCare and start a video visit on your phone, tablet, or computer. You’ll also find tips to help you prepare for a successful video visit.