Important Notice: Virtual visits are not for emergency care. If you or a loved one is suffering from a life-threatening condition, you should go to a hospital emergency room or call 911
Clinical excellence. Digital convenience.
Get healthcare on your terms: when you need it, where you need it, how you need it. Maimonides has rapidly expanded the telemedicine program to serve you. It combines clinical excellence with the convenience and safety of virtual care. For selected specialties, you can now connect with a healthcare provider, discuss symptoms, review medications, and develop a plan of care – all from the comfort of your home.
Contact your current Maimonides provider to see if a phone or virtual visit is available and appropriate for the care you need.
If you are new to Maimonides, call (718) 283-2665 to learn about available options and book an appointment.
Get Started with Maimonides Virtual Care
Download and Sign Up with the Maimonides Virtual Care App
- Go to the Google Play or Apple app store to download our app.
- Open the Maimonides Virtual Care app and click Sign Up.
- Create your account with your email address and set your password to get started!
Sign Up for Maimonides Virtual Care on a Computer
- Go to maimovirtualcarelogin.org
Tip: Opening Maimonides Virtual Care in Google Chrome will offer the best experience.
- Fill in your name, email, and enter a new password to create your account and get started!
For assistance, contact our support line at (833) 392-0783.
Scheduled virtual visits
Scheduled virtual visits allow you to connect with your Maimonides providers from the comfort of home.
Once you schedule a virtual visit with a Maimonides provider, you will receive an email invitation to your appointment from Maimonides Virtual Care. Please contact your Maimonides provider if you didn’t receive an email invitation or need to reschedule.
Insurance is accepted for scheduled virtual visits. These visits are generally billed at the same rate as an in-person visit for the same service. However, during the COVID-19 emergency, many insurers are waiving out-of-pocket costs for virtual visits. Please contact your Maimonides provider’s office for more information.
Contact your insurer to confirm your specific coverage before your virtual visit.
Prepare for your virtual visit
Use our Patient Quick Start Guide to review the steps to sign up for Maimonides Virtual Care and start a virtual visit on your phone, tablet, or computer. You’ll also find tips to help you prepare for a successful virtual visit.
On Demand virtual urgent care
Get 24/7 access to providers who can assess and treat a range of issues. E-prescribing is also available. On Demand virtual urgent care visits cost $49 and are charged to your credit card.
Insurance is not currently accepted for On Demand virtual urgent care. By engaging in On Demand virtual urgent care visit, you are proceeding as a self-pay patient. No insurance information will be collected, and no claim will be filed with any insurer on your behalf. You can access your Maimonides Virtual Care account online and download a receipt that you may be able to submit to your insurer.
Conditions we treat:
- Mild abdominal pain
- Mild head injury
- Mild headache
- Musculoskeletal pain (sprains, strains, & lower back pain)
- Pink eye
- Runny nose
- Sinus pain
- Sore throat
- Urinary tract infection
- Vomiting and/or diarrhea
An On Demand virtual urgent care is an ideal option if you are experiencing a non-emergency condition. If you or a loved one is suffering from a life-threatening condition, you should go to a hospital emergency room or call 911.
Your provider will determine if a virtual visit is appropriate for your specific symptoms and may refer you to emergency care, an in-person exam, or specialty follow-up as needed.
Virtual Visit FAQs
Do you offer foreign language support?
Maimonides serves a diverse community, and if needed, an interpretation service can be connected to your virtual visit to offer foreign language support. Please discuss any needs for interpretation services when you schedule your virtual visit.
What is the cost of a virtual visit?
Scheduled virtual visits are generally billed at the same rate as an in-person visit for the same service. However, during the COVID-19 emergency, many insurers are waiving out-of-pocket costs for virtual visits to encourage patients to stay safe and take advantage of available telehealth options. Please contact your Maimonides provider’s office for more information.
An On Demand virtual urgent care visit costs $49 and is charged to your credit card. No insurance is accepted.
When it’s time for my virtual visit, how do I connect?
Please launch the Maimonides Virtual Care app on your device or login at https://maimovirtualcarelogin.org/ using Google Chrome from your computer at least 10-15 minutes before your scheduled visit time in order to test your connection before being connected to your Maimonides provider. You should be in a quiet place with good lighting so your provider can see you clearly. Please refer to our Patient Quick Start Guide above for detailed step-by-step instructions for joining your virtual visit.
Will my insurance cover the virtual visit?
For scheduled virtual visits, contact your insurer to confirm your specific coverage prior to your virtual visit.
Insurance is not currently accepted for On Demand virtual urgent care. By engaging in an On Demand virtual urgent care, you are proceeding as a self-pay patient. No insurance information will be collected, and no claim will be filed with any insurer on your behalf. You can access your Maimonides Virtual Care account online and download a receipt that you may be able to submit to your insurer.