Important Notice: Virtual visits are not for emergency care. If you or a loved one is suffering from a life-threatening condition, you should go to a hospital emergency room or call 911
Urgent care without the waiting room
Get 24/7 access to doctors who can assess and treat a wide range of issues. E-prescribing is also available. Register in just one minute and you’ll be connected to a doctor – no scheduling appointments, no waiting room.
Virtual urgent care visits cost $49 and will be charged to your credit card.
Insurance is not currently accepted for virtual urgent care. By engaging in a virtual urgent care visit, you are proceeding as a self-pay patient. No insurance information will be collected and no claim will be filed with any insurer on your behalf. However, you can access your MaimoCare account online and download a receipt that you may be able to submit to your insurer.
Conditions We Treat
• Mild abdominal pain
• Mild head injury
• Mild headache
• Musculoskeletal pain (sprains, strains, & lower back pain)
• Pink eye
• Runny nose
• Sinus pain
• Sore throat
• Urinary tract infection
• Vomiting and/or diarrhea
Virtual urgent care is an ideal option if you are experiencing a non-emergency condition. If you or a loved one is suffering from a life-threatening condition, you should go to a hospital emergency room or call 911.
Your doctor will determine if a virtual doctor visit is appropriate for your specific symptoms and may refer you to emergency care, an in-person exam, or specialty follow-up as needed. If follow up care is necessary, you’ll have seamless access to the wide range of services and specialties offered at Maimonides.
Get started with Maimonides Virtual Urgent Care
It only takes 1 minute to register for Maimonides Virtual Urgent Care on your mobile device or desktop. Access to Virtual Urgent Care is only available through the mobile or desktop apps. Follow the instructions below to get started.
Download and Sign Up with the MaimoCare App
- Go to the Google Play or Apple app store to download our app.
- Open the MaimoCare app and click Sign Up.
- Create your account with your email address and set your password to get started!
Sign Up for MaimoCare on a Computer
- Go to maimocare.org
Tip: Opening MaimoCare in Google Chrome will offer the best experience.
- Fill in your name, email, and enter a new password to create your account and get started!
For assistance with logging in or other questions about the app, contact our support line at (718) 283-2244.
Are you an existing Maimonides patient and interested in virtual care? Maimonides is now offering our patients access to scheduled virtual visits with their Maimonides providers. To learn more about scheduled virtual visits, go to maimo.org/scheduled-virtual-visits/.
Virtual Visit FAQs
Do you offer foreign language support?
Maimonides serves a diverse community, and if needed, an interpretation service can be connected to your virtual visit to offer foreign language support. Please discuss any needs for interpretation services when you schedule your virtual visit.
What is the cost of a virtual visit?
A virtual urgent care visit costs $49 and is charged to your credit card. No insurance is accepted.
How do I connect for my visit?
Launch the MaimoCare app on your mobile device or visit https://maimocare.org/ on your desktop to log in and begin your visit.
Will my insurance cover the virtual urgent care visit?
Insurance is not currently accepted for virtual urgent care. By engaging in a virtual urgent care visit, you are proceeding as a self-pay patient. No insurance information will be collected, and no claim will be filed with any insurer on your behalf. You can access your MaimoCare account online and download a receipt that you may be able to submit to your insurer.